Looking after Clients, II

Here's another one.  A client with a problem with a tile floor, due to a failure in the adhesive holding the underlay to the subfloor.  A pretty big problem because the entire home is tile in this case.  We are working on this one this week.  Carlos, my assistant Adrienne, and our team, have moved the clients to a cozy hotel for the next few days.  Now we start on the removal, and then the rebuild.

You see this kind of thing on TV all the time of course!  And the erstwhile renovation team works like crazy to get the job done as quickly as possible and as perfectly as possible.  I am going to check on things over the next few days.  We're all hopeful that this renovation turns out as successful as possible for the clients who have been very patient while we get the details organized for them.  I will try and keep you posted!